LOYALTY THAT REWARDS THE RIGHT ACTIONS

Beam Loyalty

Turn everyday actions into lasting customer relationships. Configure points, tiers, missions and rewards in a branded loyalty experience built for individual businesses and multi-centre portfolios.

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Connected loyalty data and insights flowing into a star reward medallion.

Build the program

Flexible loyalty engine

Configure points, tiers, milestones, missions, achievements and reward thresholds.

Multiple earning behaviours

Reward purchases, visits, category spend, event attendance, product purchases, vending-machine interactions and other defined actions.

Smart form builder

Create campaign and loyalty forms without rebuilding the platform for each activation.

Rapid campaign deployment

Launch loyalty programs, cashbacks, sweepstakes, spend-and-gets and sales incentives without lengthy custom development.

Swing Factory loyalty portal showing member sign-in, points and tier dashboard, and a 120-point reward confirmation.

Create the member experience

Branded member portal

Fully branded registration, login, dashboard, reward and achievement experiences.

Gamification

Create challenges, streaks, bonus-point activities, instant wins, prize unlocks and progress-based achievements.

Personalised communications

Deliver automated email, SMS and mobile notifications based on member behaviour, points and reward status.

Digital reward fulfilment

Issue digital Visa cards, gift cards, cashback rewards, products, offers and exclusive experiences.

Validate and control

Receipt scanning and OCR

Automatically capture and validate retailers, products, dates, purchase values and other receipt information.

Automated validation

Approve, reject or flag submissions according to configurable campaign rules, with manual review and override available.

Controlled card usage

Restrict eligible cards by merchant ID, merchant category, participating retailer, centre or geographic radius.

Understand your customers

Real-time reporting

Monitor participation, purchases, categories, reward redemptions, campaign performance and customer engagement.

First-party data capture

Build permissioned customer profiles incorporating declared, behavioural and transactional information.

Customer segmentation

Target members according to location, purchase category, engagement, points balance, reward history or campaign activity.

Operate across your portfolio

Multi-centre management

Operate a consistent portfolio-wide program while allowing individual centres to configure local offers, missions and rewards.

Retailer participation

Incorporate centre retailers into category promotions, funded offers, spend-and-get campaigns and targeted reward programs.

Integration capability

Connect with CRM, payment, card-fulfilment, email, SMS, wallet and other systems through APIs and server-to-server integrations.

Campaign administration

Access submission status, date stamps, unique entry codes, customer data, receipts, manual reviews and export options.

Security and compliance

Supported by enterprise-grade infrastructure and controls aligned with ISO 27001, SOC 2 Type 2, CPS 234 and relevant privacy requirements.

Let’s build your loyalty program.

See the participant journey, administration and reward options in a platform walkthrough tailored to your business.

Book a platform demo ↗