Can customers submit a photo of their receipt?
Yes. Receipt capture can be included in the claim journey, with OCR-assisted validation where appropriate.
MONEY-BACK GUARANTEE CAMPAIGNS AUSTRALIA
A smarter way to
guarantee satisfaction.
Give customers confidence to try your product, with a clear claim experience behind the promise. Beam helps manage campaign submissions, review and fulfilment.
Book a money demo ↗Make the offer easy to understand
Explain the eligible products, purchase period, claim window and required evidence. A strong guarantee combines a clear promise with a process customers can follow.
Capture the claim
Provide a branded form for participant details, proof of purchase and any information required by the offer. Keep the journey focused on the evidence needed to assess the claim.
Review and communicate
Use configured approval workflows and manual review for exceptions. Keep customers informed about submission and claim status through the agreed communications.
Fulfil and learn
Deliver the approved refund or reward using the agreed fulfilment method. Review claims and campaign data to understand how the offer performed and inform future decisions.
Your questions, answered.
Does Beam define the guarantee conditions?
Campaign conditions are agreed with the brand and relevant advisers. Beam configures the participant journey and administration around the approved offer.
Explore more of Beam
Let’s build your next campaign.
See the participant journey, administration and reward options in a platform walkthrough tailored to your business.
Book a platform demo ↗